Terms of service
Terms of Service
Welcome to Harper & Co! By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.
1. Made-to-Order Products
All of our items are custom and made to order. By placing an order, you acknowledge that production begins only after your purchase is confirmed. Because each item is personalized, we do not offer refunds, returns, or exchanges unless there is a defect or error on our part.
2. Order Processing & Shipping
Please allow 7 to 10 business days for your order to be completed before it ships. Shipping times vary based on your location and selected shipping method. We are not responsible for delays caused by shipping carriers, incorrect addresses, or other issues outside our control.
3. Cancellations
Orders cannot be canceled once production has started. If you need to request a cancellation, please contact us within 12 hours of placing your order.
4. Changes to These Terms
We reserve the right to update or change these Terms at any time. Continued use of the website after any such changes constitutes your acceptance of the new Terms.
5. Contact Us
If you have any questions about these Terms, please reach out at harperandco1@gmail.com or any of our social medias